Veterinary Jobs In Boca Raton, Fl

Our practice is excited to add another Client Service Representative to our team! We strive for a stress-free environment for our clients, patients, and staff. We believe if we encourage our staff to take care of themselves, this will carry over into the workplace! We are looking for an individual who is good at communicating, organization, and multi-tasking, and who is ready to work in a fast-paced environment. The ideal candidate would have at least 1 year of experience working in Veterinary Medicine however we are willing to train the right candidate!

Operating hours:
Mon- Fri 8am-6pm, Sat 8- 3 pm

**Ability to work weekends is required

Pay range: $17-$17.50 depending on experience

Benefits Offered to our full-time team members:

• Paid time off
• Health, dental, and vision insurance
• Retirement benefits (401k, Roth k and matching)
• Bonus incentive
• Career and professional development opportunities
• State licensing fee reimbursement for credentialed technicians
• VTNE support
• Employee Assistance Program
• Employee Referral Program
• Scrub allowance
• Employee discount

Essential Responsibilities

• Leads practice opening and closing procedures per Practice Manager instructions and practice procedures
• Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms.
• Processes cash, checks, charge card payments and credit account payments.
• Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow.
• Assists in the updating of client/patient files, as needed.
• Prepares and sends client correspondence.
• Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list.
• Performs a backup of the computer system on a regular basis, as directed.
• Performs and oversees the performance of posting daily business.
• Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit.
• Answers incoming telephone calls applying proper telephone etiquette.
• Presents clients with medications, instructions, new client kits and any other take home items.
• Handles emergency situations with great care, patience, and following established clinic policies and procedures.
• Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction.

Requirements / Qualifications

• Ability to work full-time
• Ability to work on weekends
• High school diploma or equivalent
• Previous veterinary experience preferred
• Client satisfaction references preferred
• Practices OSHA safety techniques including proper PPE

Job Type: Full-time

Pay: $17.00 – $17.50 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Uniform allowance
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 1 year (Required)
• Veterinary: 1 year (Preferred)

Ability to Commute:

• Boca Raton, FL 33496 (Required)

Work Location: In person

Apply now →